Veterinary Client Services Specialist | Weekdays, 4x10s

Animal Humane Society; Saint Paul (MN); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

401(k) with match

Paid time off

Work-life balance

Job summary

Animal Humane Society in Minnesota is seeking a Client Services Representative to be the first contact for pet owners, greeting clients, answering calls, and scheduling appointments, while ensuring a smooth check‑in to checkout flow.

This full‑time role offers benefits such as health, dental and vision insurance, a 401(k) match, paid time off, and a strong emphasis on work‑life balance. A minimum of two years’ customer service experience is required.

Qualifications

• 2+ years of customer service experience.
• Experience scheduling appointments and reception preferred.

Responsibilities

• Greet clients and maintain a welcoming environment.
• Answer calls, return messages, and respond to emails.
• Schedule services and manage paperwork.
• Collect payment and email receipts.
• Maintain client files and schedules in systems.

Skills

Customer service

Communication

Microsoft Office

Scheduling

Reception

Job description

Animal Humane Society in Minnesota is seeking a Client Services Representative to be the first contact for pet owners, greeting clients, answering calls, and scheduling appointments, while ensuring a smooth check‑in to checkout flow.

This full‑time role offers benefits such as health, dental and vision insurance, a 401(k) match, paid time off, and a strong emphasis on work‑life balance. A minimum of two years’ customer service experience is required.