Veterinary Client Services Coordinator

Marsveterinary; New York (NY); On-site; USD 24,383 - 31,161; Full time

Benefits offered by this job

Medical Insurance

Retirement Plans (401k/Roth)

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Parental Leave

Tuition Assistance

Pet Wellness Plans

Job summary

Banfield in New York, NY is seeking a Client Service Coordinator to manage the flow of clients and pets, support the veterinary team, and ensure welcoming, efficient service that encourages visits and referrals.

You will educate clients about Optimum Wellness Plans, complete intake paperwork, schedule appointments, handle invoices, and assist with retail items while maintaining accurate records and a positive bedside manner.

Qualifications

• Experience in client-facing roles or hospital/clinic environments preferred.
• Strong communication and interpersonal skills.
• Ability to educate clients about services and wellness plans.

Responsibilities

• Manage client and pet flow to maximize productivity.
• Provide friendly, professional service and educate clients on care options.
• Assist with scheduling, invoicing, and product sales.
• Support the veterinary team to ensure smooth daily operations.
• Maintain accurate records and contribute to a welcoming clinic environment.

Skills

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Job description

Banfield in New York, NY is seeking a Client Service Coordinator to manage the flow of clients and pets, support the veterinary team, and ensure welcoming, efficient service that encourages visits and referrals.

You will educate clients about Optimum Wellness Plans, complete intake paperwork, schedule appointments, handle invoices, and assist with retail items while maintaining accurate records and a positive bedside manner.