Veterinary Client Service Specialist — Evenings/Weekends

Community Veterinary Partners; Brentwood (NH); On-site; USD 22,000 - 30,000; Part time

Job summary

Community Veterinary Partners is seeking a part-time Client Service Representative for our Veterinary Emergency and Surgery Hospital in Brentwood, NH. Join a fast-paced, compassionate team delivering high-quality care to pets and families.

You will greet clients, answer calls, process registrations, explain invoices, and support the hospital team during visits. Evening and weekend availability is required; prior veterinary experience is preferred but not required.

Qualifications

• Previous experience in a veterinary hospital setting preferred, but not required.
• Ability to multi-task while remaining calm in a busy setting.
• Outstanding communication and organizational skills.
• Ability to work evenings and weekends as needed.

Responsibilities

• Greeting pet parents in a friendly, compassionate, and helpful way.
• Answer incoming phone calls to provide details and expectations to inquiring individuals.
• Process registration forms and other associated documents for all visits.
• Communicate invoice and payment option information to pet owners while completing the check out process.
• Support the hospital team to deliver high quality and compassionate care for the duration of their visit.
• Complete various administrative duties from scanning records, to emailing patient visit information.

Skills

Customer service

Communication skills

Multi-tasking

Organizational skills

Evenings/weekends availability

Job description

Community Veterinary Partners is seeking a part-time Client Service Representative for our Veterinary Emergency and Surgery Hospital in Brentwood, NH. Join a fast-paced, compassionate team delivering high-quality care to pets and families.

You will greet clients, answer calls, process registrations, explain invoices, and support the hospital team during visits. Evening and weekend availability is required; prior veterinary experience is preferred but not required.