Veterinary Client Experience Specialist — Weekend Shifts

MedVet; South Salt Lake (UT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Vision and Dental

401k with Employer Match

Paid Time Off (PTO)

Shift Differentials and On-call Pay

Uniform Allowance

Employee Pet Discounts

Short-Term Disability, Life and Acc. &

Long Term Disability

Continuing Education Opportunities and

Job summary

MedVet is a fast-growing Emergency and Specialty provider seeking a collaborative Client Service Representative (CSR). You will be the first point of contact for clients, greeting and checking in clients, answering calls, and guiding them through the MedVet experience.

The role requires strong communication, data entry accuracy, and the ability to multitask in a busy veterinary setting. Scheduling includes Friday–Saturday 4am‑2pm and Sunday–Monday 6am‑4pm.

Qualifications

• Excellent verbal and written communication skills.
• Strong client service and phone etiquette.
• Ability to multitask in a fast‑paced environment.
• Detail‑oriented with accurate data entry.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Greet and check‑in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Skills

Communication skills

Client service

Teamwork

Multitasking

Data entry

Computer literacy

Critical thinking

Composure under pressure

Attention to detail

Tools

Microsoft Word

Excel

Job description

MedVet is a fast-growing Emergency and Specialty provider seeking a collaborative Client Service Representative (CSR). You will be the first point of contact for clients, greeting and checking in clients, answering calls, and guiding them through the MedVet experience.

The role requires strong communication, data entry accuracy, and the ability to multitask in a busy veterinary setting. Scheduling includes Friday–Saturday 4am‑2pm and Sunday–Monday 6am‑4pm.