Overnight Veterinary Client Experience Specialist

MedVet; Cleveland (OH); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Strong career growth

Shift Differentials and On-callPay

Uniform Allowance

Job summary

MedVet is seeking a part-time Client Service Representative (CSR) for overnight shifts (Sunday and Monday, 6pm–6am). The role handles front-desk duties, client interaction, and basic financial processing within a veterinary hospital environment.

Prior veterinary experience is preferred, strong communication, and data entry skills are essential. You will greet clients, manage records, and support a compassionate, professional MedVet experience.

Qualifications

• Excellent verbal and written communication skills.
• Ability to remain composed in stressful/emotional situations.
• Strong client service skills and phone etiquette.
• Attention to detail and ability to work in a fast-paced, team environment.

Responsibilities

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence; discuss payment options and process payments.

Skills

Communication

Client service

Attention to detail

Teamwork

Adaptability

Critical thinking

MS Word/Excel

Tools

Microsoft Word

Excel

Job description

MedVet is seeking a part-time Client Service Representative (CSR) for overnight shifts (Sunday and Monday, 6pm–6am). The role handles front-desk duties, client interaction, and basic financial processing within a veterinary hospital environment.

Prior veterinary experience is preferred, strong communication, and data entry skills are essential. You will greet clients, manage records, and support a compassionate, professional MedVet experience.