Veterinary Client Experience Specialist

Medical Management International, Inc.; Henderson (NV); On-site; USD 21,000 - 28,000; Full time

Job summary

Medical Management International, Inc. is seeking a client-focused team member for a Henderson, NV veterinary hospital. You will welcome clients and pets, assist with documentation, schedule appointments, and provide invoicing and product guidance. The role emphasizes preventative care education and excellent service.

Strong communication, organizational skills, and a proactive approach are essential to help the team run an efficient hospital and support wellness plan clients.

Qualifications

• Fluent English with clear written and verbal communication.
• Strong organizational skills and ability to multi-task.
• Ability to follow instructions and deliver accurate documentation.
• Commitment to customer service and preventative care concepts.

Responsibilities

• Recruit new clients by promoting hospital services and wellness plans.
• Assist incoming clients with paperwork, pet data, and scheduling.
• Provide invoices, dispense prescriptions, and retail products guidance.
• Maintain financial records and complete opening/closing procedures.

Skills

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening Functional

Preventative care and OWPs

Communication Skills

Client Service Skills

Priority Setting

Time Management

Tools

Microsoft Word

Excel

Outlook

Access

Job description

Medical Management International, Inc. is seeking a client-focused team member for a Henderson, NV veterinary hospital. You will welcome clients and pets, assist with documentation, schedule appointments, and provide invoicing and product guidance. The role emphasizes preventative care education and excellent service.

Strong communication, organizational skills, and a proactive approach are essential to help the team run an efficient hospital and support wellness plan clients.