Veterinary Client Experience Specialist

MedVet; Garden City (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

401k with Employer Match

Paid Time Off (PTO)

Employee Pet Discounts

Job summary

MedVet in Garden City, Idaho is seeking a Veterinary Client Service Representative to facilitate superior client interactions. This role involves check-ins, managing medical records, and discussing payment options while maintaining a compassionate demeanor.

The ideal candidate must possess excellent communication skills, attention to detail, and some experience in a veterinary setting is preferred. Comprehensive health benefits, career growth, and paid time off are provided.

Qualifications

• Ability to remain composed in stressful situations.
• Experience in a veterinary setting preferred.
• General computer competency required.

Responsibilities

• Greet and check‑in clients.
• Answer telephones and transfer calls.
• Manage medical records and process payments.

Skills

Excellent verbal and written communication skills

Client service skills and phone etiquette

Attention to detail

Critical thinking skills

Tools

Microsoft Word

Microsoft Excel

Job description

MedVet in Garden City, Idaho is seeking a Veterinary Client Service Representative to facilitate superior client interactions. This role involves check-ins, managing medical records, and discussing payment options while maintaining a compassionate demeanor.

The ideal candidate must possess excellent communication skills, attention to detail, and some experience in a veterinary setting is preferred. Comprehensive health benefits, career growth, and paid time off are provided.