Veterinary Front Desk & Client Care Specialist

Mission Pet Health; Nampa (ID); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Discounted veterinary care

Access to Teladoc 24/7

Online discount platform

401k and life/disability benefits

Job summary

Mission Pet Health in Nampa, ID is seeking a friendly receptionist to be the first contact for clients and pets. You will greet clients, manage a multi-line phone system, schedule appointments, and handle payments while ensuring a smooth flow of daily operations.

You will maintain accurate medical records, support our compassionate care team, and promote preventive services. Strong communication, organization, and a team-first attitude are essential, as is comfort with a fast-paced environment

Qualifications

• Be the Director of First Impressions: manage multi-line phones and greet clients.
• Maintain accurate medical records, manage appointments, and handle transactions.
• Educate clients on preventative care and hospital services.
• Show compassion and empathy toward clients and pets.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly.
• Advocate for pet health by educating clients on preventative care and available hospital services.
• Demonstrate empathy and respect, treating each pet like your own.

Skills

Customer service

Communication

Organizational skills

Teamwork

Vet software

Flexible schedule

Job description

Mission Pet Health in Nampa, ID is seeking a friendly receptionist to be the first contact for clients and pets. You will greet clients, manage a multi-line phone system, schedule appointments, and handle payments while ensuring a smooth flow of daily operations.

You will maintain accurate medical records, support our compassionate care team, and promote preventive services. Strong communication, organization, and a team-first attitude are essential, as is comfort with a fast-paced environment