Veterinary Client Experience Specialist

Four Corners Veterinary Clinic; Four Corners (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Bonus pay opportunities

Job summary

Four Corners Veterinary Clinic is seeking a full-time Customer Service Representative to join our team. This role focuses on delivering an outstanding client experience, learning veterinary terminology, and supporting clinic workflows.

You will manage front-desk tasks, assist with patient records, and help explain treatment plans with empathy and clarity. A passion for animal care and strong communication skills are essential for success in this supportive environment.

Qualifications

• Strong customer service skills in a busy front desk environment.
• Willingness to learn veterinary terminology and clinic workflows.
• Basic computer skills and ability to type at least 30 wpm.

Responsibilities

• Answer phones, greet clients, and maintain a professional front-desk environment.
• Prepare and update patient files and client financial records; relay messages accurately.
• Explain treatment plans and fees with clarity and empathy, ensuring client understanding.
• Assist with documentation and routine care guidance, aligning with clinic protocols.

Skills

Customer service

Veterinary terminology

Computer literacy

Communication

Multitasking

Job description

Four Corners Veterinary Clinic is seeking a full-time Customer Service Representative to join our team. This role focuses on delivering an outstanding client experience, learning veterinary terminology, and supporting clinic workflows.

You will manage front-desk tasks, assist with patient records, and help explain treatment plans with empathy and clarity. A passion for animal care and strong communication skills are essential for success in this supportive environment.