Veterinary Client Experience Specialist

Green Dog Veterinary Center; California (MO); In loco; USD 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentorship opportunities

No holiday work

No 24-hour shifts

Descrizione del lavoro

Green Dog Veterinary Center is seeking an experienced veterinary receptionist to manage front desk duties, phone traffic, and client communications in a mid-sized, family-oriented team. The role emphasizes compassionate client service for both people and their pets.

The position supports an outpatient-focused clinic with a strong emphasis on teamwork, balance, and a mentorship-minded environment, located across Venice, Van Nuys, and Sherman Oaks.

Competenze

• Compassion for clients and pets.
• Exceptional customer service and relaying medical information.
• Amazing conflict resolution skills in difficult situations.
• Organizational skills for daily tasks.
• Strong communication and computer skills.
• Thriving in a fast-paced, changing environment.

Mansioni

• Greeting, intake forms, medical history, and payments.
• Leading busy clinics with 25-30 patients daily.
• Invoicing and checking out clients.
• Phone handling and appointment scheduling.
• Clinic paperwork preparation and organization.
• Animal handling and administration of medications.
• Record keeping and supply management.
• Computer proficiency, including Mac IOS and Google Docs.

Conoscenze

Compassion

Customer service

Conflict resolution

Organization

Communication

Fast-paced environment

Strumenti

Mac IOS

Google Docs

Descrizione del lavoro

Green Dog Veterinary Center is seeking an experienced veterinary receptionist to manage front desk duties, phone traffic, and client communications in a mid-sized, family-oriented team. The role emphasizes compassionate client service for both people and their pets.

The position supports an outpatient-focused clinic with a strong emphasis on teamwork, balance, and a mentorship-minded environment, located across Venice, Van Nuys, and Sherman Oaks.