Veterinary Client Experience Coordinator

Goldsmith Veterinary Clinic; Denver (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

EAP

401k

Life Insurance

Disability coverage

Pet care discounts

Teladoc access

Job summary

Goldsmith Veterinary Clinic in Denver, Colorado, is seeking a friendly receptionist to manage call access, welcome clients, and support the veterinary team with smooth front-desk operations.

You will maintain patient records, coordinate appointments, handle payments, and provide education on preventive care while upholding compassionate, professional service to every client and patient.

Qualifications

• Previous customer service or receptionist experience.
• Comfort learning new systems and workflows.
• Ability to manage a fast-paced environment.
• Love for animals and excellent communication.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure every pet gets the best care.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication skills

Organizational skills

Team player

Veterinary software

Tools

Veterinary software

Job description

Goldsmith Veterinary Clinic in Denver, Colorado, is seeking a friendly receptionist to manage call access, welcome clients, and support the veterinary team with smooth front-desk operations.

You will maintain patient records, coordinate appointments, handle payments, and provide education on preventive care while upholding compassionate, professional service to every client and patient.