Veterinary Client Experience Specialist

MedVet Associates, Ltd; Akron (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Strong career growth and personal开发

Shift Differentials andOn-callPay

Uniform Allowance

Employee Pet Discounts

Job summary

MedVet Associates, Ltd seeks a Client Service Representative (CSR) to greet and check in clients, manage records, and process payments within a fast-paced veterinary environment. You will be the first point of contact, ensuring compassionate, professional service for clients and their pets.

The role requires multitasking, data entry accuracy, and strong communication. Proposed schedule includes shifts across multiple days, with a hiring range of $15.00–$21.75 per hour based on experience; prior

Qualifications

• First interaction with clients, delivering superior service.
• Knowledge of hospital organization, veterinary terminology, medical records, and policies.
• Ability to multi-task and enter data accurately.
• Must maintain compassionate yet professional composure.

Responsibilities

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Job description

MedVet Associates, Ltd seeks a Client Service Representative (CSR) to greet and check in clients, manage records, and process payments within a fast-paced veterinary environment. You will be the first point of contact, ensuring compassionate, professional service for clients and their pets.

The role requires multitasking, data entry accuracy, and strong communication. Proposed schedule includes shifts across multiple days, with a hiring range of $15.00–$21.75 per hour based on experience; prior