Veterinary Client Experience & Scheduling Specialist

VCA Inc.; Myrtle Beach (SC); On-site; USD 20,664 - 24,383; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans with company match

Paid Time Off and Holidays

Continuing Education Allowance

Flexible Spending Accounts

Job summary

VCA Inc. is looking for a Client Service Coordinator in Myrtle Beach, SC. This role is pivotal in driving the flow of clients and pets through the hospital, ensuring exceptional service and maximum productivity of the veterinary team.

The ideal candidate will possess strong communication skills, a customer-service oriented mindset, and a high school diploma or equivalent. Responsibilities include educating clients, managing finances, and coordinating care efficiently.

We offer competitive compensation and a comprehensive benefits package.

Qualifications

• Ability to multi-task and manage various tasks simultaneously.
• Strong written and verbal communication skills in fluent English.
• Experience in customer service is preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Educate clients about pet health needs and hospital services.
• Manage finances and maintain accurate balances.
• Assist incoming and outgoing clients with necessary documentation.

Skills

Customer Focus

Communication Skills

Client Service Skills

Time Management

Problem Solving Skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

VCA Inc. is looking for a Client Service Coordinator in Myrtle Beach, SC. This role is pivotal in driving the flow of clients and pets through the hospital, ensuring exceptional service and maximum productivity of the veterinary team.

The ideal candidate will possess strong communication skills, a customer-service oriented mindset, and a high school diploma or equivalent. Responsibilities include educating clients, managing finances, and coordinating care efficiently.

We offer competitive compensation and a comprehensive benefits package.