Pet Care Client Services Coordinator

VCA Inc.; Mount Pleasant (SC); On-site; USD 21,201 - 27,097; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

Generous retirement plans with company match

Paid time off and holidays

Paid parental leave

Continuing education allowance

Job summary

VCA Inc. in Mount Pleasant, SC, seeks a Client Service Coordinator to enhance client and pet experiences. This role focuses on maximizing veterinary team productivity while ensuring exceptional service through client engagement and administrative support.

The candidate must excel in communication, organization, and problem-solving, with a preferred background in customer service or medical fields. Benefits include comprehensive medical coverage, retirement plans, and paid time off.

Qualifications

• Ability to multi-task efficiently under distraction without loss of accuracy.
• Experience in customer service preferred.
• Medical background with terminology training preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Actively recruit new clients by promoting hospital services.
• Maximize the number of pets seen by the hospital team.

Skills

Strong communication skills in written and spoken English

Excellent organizational ability

Problem-solving ability

Consistent client-service skills

Mathematical ability for basic calculations

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Access, Outlook)

Job description

VCA Inc. in Mount Pleasant, SC, seeks a Client Service Coordinator to enhance client and pet experiences. This role focuses on maximizing veterinary team productivity while ensuring exceptional service through client engagement and administrative support.

The candidate must excel in communication, organization, and problem-solving, with a preferred background in customer service or medical fields. Benefits include comprehensive medical coverage, retirement plans, and paid time off.