Veterinary Client Experience Coordinator

VCA Inc.; Cherry Hill Township (NJ); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans with company match

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

VCA Inc. in Cherry Hill Township, NJ, seeks a Client Service Coordinator to drive the flow of clients and pets, ensuring excellent service and communication. This role involves promoting hospital services, managing client interactions, and supporting the veterinary team.

The ideal candidate will have a high school diploma and some customer service experience. Offering shifts that may include weekends and evenings, the position emphasizes communication, organizational, and client service skills, creating a welcoming environment for clients and their pets.

Qualifications

• High School Diploma or equivalent preferred.
• One year related experience required with customer service preferred.
• Medical background with medical terminology training is preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team.
• Educate clients about Optimum Wellness Plans and hospital services.
• Manage finances and maintain accurate balances.

Job description

VCA Inc. in Cherry Hill Township, NJ, seeks a Client Service Coordinator to drive the flow of clients and pets, ensuring excellent service and communication. This role involves promoting hospital services, managing client interactions, and supporting the veterinary team.

The ideal candidate will have a high school diploma and some customer service experience. Offering shifts that may include weekends and evenings, the position emphasizes communication, organizational, and client service skills, creating a welcoming environment for clients and their pets.