Veterinary Client Experience Coordinator

Banfield Pet Hospital; Summerville (SC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

401(k) and Roth

Paid Time Off and Holidays

Mental Health Resources

Life Insurance

Disability Coverage

HSA

Three Free Optimum Wellness Plans for

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets, maximize hospital productivity, and deliver friendly, efficient service. You will promote Optimum Wellness Plans, educate clients on pet health, and coordinate visits with the veterinary team.

Responsibilities include greeting clients, collecting information, processing invoices, and supporting the wellness program enrollment while maintaining accuracy and a positive, welcoming atmosphere for

Qualifications

• Leadership and teamwork to drive client flow and service excellence.
• Fluent English communication with clients and team members.

Responsibilities

• Drive flow of clients and pets through the hospital to maximize productivity.
• Promote hospital services and educate clients on wellness plans.
• Welcome clients and pets, ensure comfort, schedule appointments, and process invoices.

Skills

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening

Functional

Preventative care and OWPs

Communication Skills

Client Service Skills

Priority Setting

Time Management

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets, maximize hospital productivity, and deliver friendly, efficient service. You will promote Optimum Wellness Plans, educate clients on pet health, and coordinate visits with the veterinary team.

Responsibilities include greeting clients, collecting information, processing invoices, and supporting the wellness program enrollment while maintaining accuracy and a positive, welcoming atmosphere for