Veterinary Client Experience Coordinator

Banfield Pet Hospital; San Juan (PR); On-site; USD 19,000 - 28,000; Full time

Job summary

Banfield Pet Hospital in San Juan, Puerto Rico seeks a Client Service Coordinator to support the flow of clients and pets through the hospital and maximize the productivity of the veterinary medical team. You will ensure clear communication with colleagues and clients, and coordinate care in a happy, welcoming, and efficient manner.

The ideal candidate will enjoy providing exceptional service to every client, educate clients about hospital services, and help promote preventive care suggestions

Qualifications

• The Client Service Coordinator (CSC) is a key role in the hospital, supporting the flow of clients and pets.
• Maximizes the productivity of the veterinary medical team and ensures great communication with colleagues and clients.

Responsibilities

• Providing exceptional professional service for every client with each encounter and ensuring clients are retained while you promote the value of service.
• Educating clients and promoting hospital services such as our preventive

Job description

Banfield Pet Hospital in San Juan, Puerto Rico seeks a Client Service Coordinator to support the flow of clients and pets through the hospital and maximize the productivity of the veterinary medical team. You will ensure clear communication with colleagues and clients, and coordinate care in a happy, welcoming, and efficient manner.

The ideal candidate will enjoy providing exceptional service to every client, educate clients about hospital services, and help promote preventive care suggestions