Veterinary Receptionist

Goldsmith Veterinary Clinic; Denver (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

EAP

401k

Life Insurance

Disability coverage

Pet care discounts

Teladoc access

Job summary

Goldsmith Veterinary Clinic in Denver, Colorado, is seeking a friendly receptionist to manage call access, welcome clients, and support the veterinary team with smooth front-desk operations.

You will maintain patient records, coordinate appointments, handle payments, and provide education on preventive care while upholding compassionate, professional service to every client and patient.

Qualifications

• Previous customer service or receptionist experience.
• Comfort learning new systems and workflows.
• Ability to manage a fast-paced environment.
• Love for animals and excellent communication.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure every pet gets the best care.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication skills

Organizational skills

Team player

Veterinary software

Tools

Veterinary software

Job description

Goldsmith Veterinary Clinic is proud to be a cornerstone of exceptional small animal care in Denver, Colorado. Our reputation for quality medicine and dedicated service is reflected in our robust 4.8-star Google rating and our official AAHA accreditation. We are committed to fostering a culture where every veterinarian and technician can succeed while providing the highest standard of client and patient service. If you are seeking an opportunity to align your professional passion with a highly respected medical team, this is where you belong.Joining Goldsmith Veterinary Clinic means joining a community dedicated to your professional journey. As part of our supportive network, you benefit from a culture that actively promotes education and skill development for all teammates. We provide mentorship opportunities and internal programs designed to help you achieve your ambitious career goals, whether that means pursuing specialization, moving into a leadership role, or obtaining your credentialed technician status. We ensure you have the resources and backing necessary to do your best work every single day.The quality of medicine practiced here meets the highest industry benchmarks, backed by our AAHA status and commitment to evidence-based care for small animals. You will have access to modern diagnostic tools and established workflows that allow you to focus entirely on patient outcomes. For complex cases, our association with a wider network grants you ready access to internal specialty consultations and resources, ensuring you can deliver advanced medical solutions without needing to refer cases away from the practice. This collaborative environment ensures continuous learning and excellent patient care.The opportunity at Goldsmith Veterinary Clinic places you directly in the heart of Denver, Colorado, a vibrant city known for its dynamic lifestyle and stunning natural beauty. When you step away from the clinic, you gain access to world-class dining, arts, and professional sports, balanced by immediate proximity to the Rocky Mountains. You can spend your weekends hiking, skiing, or exploring the extensive city park system. Denver offers a blend of urban sophistication and outdoor adventure that perfectly complements a demanding veterinary career.

This position will be posted a minimum of three days.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Goldsmith Veterinary Clinic is a long-established small-animal practice with a close-knit team that genuinely cares about our clients, patients and each other. We are looking for a CSR who enjoys building relationships with clients, working as part of a team and staying busy in a fast-paced environment.

We value professionalism, kindness, communication, initiative and teamwork. Our ideal candidate will bring previous customer service or receptionist experience and be comfortable learning new systems and workflows. Veterinary experience is a plus, but is not required.

We are proud of our collaborative team environment and are looking for someone who will enjoy becoming an integral part of our practice.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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