Veterinary Front Desk & Admin Coordinator

Colorado State University; United States; On-site; USD 51,577,000 - 60,317,000; Full time

Job summary

Colorado State University’s Veterinary Teaching Hospital seeks a Veterinary Receptionist to manage first contact with clients and support essential front-desk duties. The role focuses on outstanding customer service, accurate data entry, and coordination with veterinary staff.

The position requires flexible availability Monday–Friday with early start times, and the candidate should be comfortable handling payments and routine administrative tasks in a fast-paced hospital setting.

Qualifications

• High School diploma or GED.
• 6 months of general clerical experience.
• 12 months of forward-facing customer service experience.

Responsibilities

• Enter/verify client and patient demographic information into our electronic software.
• Client check in and check out for services as assigned (Including knowledge of hospital policies and consent forms required).
• Utilize Push to Talk phones, TEAMS application, and email technology to communicate with extended team members.
• Accept payments (cash, check, credit card, Care Credit) for deposits and dismissals during each visit, and other daily administrative tasks as assigned.
• Works directly with extended medical teams as necessary to understand and explain invoices/estimates to clients.

Skills

Customer service

Clerical skills

Communication

Education

High School Diploma or GED

Job description

Colorado State University’s Veterinary Teaching Hospital seeks a Veterinary Receptionist to manage first contact with clients and support essential front-desk duties. The role focuses on outstanding customer service, accurate data entry, and coordination with veterinary staff.

The position requires flexible availability Monday–Friday with early start times, and the candidate should be comfortable handling payments and routine administrative tasks in a fast-paced hospital setting.