Full-Time Veterinary Receptionist & Client Services Pro

Western-Veterinary-Partners-1; Centennial (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability coverage

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Festival Animal Clinic in Centennial, CO is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare-related front-desk experience preferred.
• Proficiency in managing a multi-phone line system while assisting in-person clients.
• Excellent verbal and written communication skills.
• Ability to provide compassionate, professional service during routine and emotionally sensitive situations.
• Strong organizational and time management skills.
• Experience scheduling appointments and coordinating calendars.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions.
• Process transactions and maintain financial records.
• Support clients with information about our services.

Skills

Customer service

Verbal & written communication

Detail-oriented

Organized

Phone system handling

Scheduling appointments

Payment processing

Team collaboration

Compassionate service

Veterinary front-desk experience

Job description

Festival Animal Clinic in Centennial, CO is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services.