Veterinary Client Care Specialist – Front Desk

SmartRecruiters, Inc.; San Marcos (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Job summary

East & West Animal Hospital is hiring a Veterinary Customer Service Representative to greet clients, schedule appointments, and manage front-desk tasks in a fast-paced veterinary setting. We value empathy, teamwork, and excellent communication as you support families and their pets.

Roles include some Monday and Saturday shifts with compensation from USD 19 to USD 22 per hour. Join a collaborative team focused on compassionate, high-quality client care and ongoing training.

Qualifications

• Minimum 1+ years of veterinary receptionist experience.
• Strong communication skills, both written and verbal.
• Ability to multitask in a fast-paced veterinary environment.
• Proficient with computer systems and appointment scheduling.

Responsibilities

• Greet and assist clients and patients at the reception.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize daily flow and efficiency.
• Process payments and check in/out clients.

Skills

Veterinary receptionist experience

Written & verbal communication

Multitasking

Computer proficiency

Empathy & client education

Team player

Self-motivation

Calm under pressure

Attention to detail

Tools

Avimark

Job description

East & West Animal Hospital is hiring a Veterinary Customer Service Representative to greet clients, schedule appointments, and manage front-desk tasks in a fast-paced veterinary setting. We value empathy, teamwork, and excellent communication as you support families and their pets.

Roles include some Monday and Saturday shifts with compensation from USD 19 to USD 22 per hour. Join a collaborative team focused on compassionate, high-quality client care and ongoing training.