Veterinary Client Care Specialist - Front Desk

VCA Animal Hospitals, Inc; Dallas (TX); Sur place; USD 51 577 000 - 66 345 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

Paid vacation/sick days

401(k)

Employee pet discounts

Résumé du poste

VCA Dallas Animal Specialty Hospital in Dallas, TX is seeking a full-time Client Services Representative to be the welcoming face at the front desk, handle scheduling, and process client payments. You will work in a high-volume, team-based environment with opportunities to grow, training, and mentorship as the hospital transitions to its new state-of-the-art facility.

Must have excellent communication, be friendly and organized, and able to lift up to 40 pounds; experience in a customer-facing

Qualifications

• Excellent client service and communication skills.
• Friendliness, outgoing personality and people-oriented approach.
• Experience working with the public in any service industry is valued; veterinary experience is a plus.
• Ability to lift up to 40 pounds and work long/irregular hours when needed.

Responsabilités

• Answer phones and schedule appointments.
• Maintain patient charts and computer records with accuracy.
• Process payments and manage client invoices.
• Support front desk duties and marketing initiatives as needed.

Connaissances

Excellent client service

Phone skills

Computer skills

People-oriented

Teamwork

Professional appearance

Follow directions

Cash handling

Multi-tasking under pressure

Formation

High School Diploma

Description du poste

VCA Dallas Animal Specialty Hospital in Dallas, TX is seeking a full-time Client Services Representative to be the welcoming face at the front desk, handle scheduling, and process client payments. You will work in a high-volume, team-based environment with opportunities to grow, training, and mentorship as the hospital transitions to its new state-of-the-art facility.

Must have excellent communication, be friendly and organized, and able to lift up to 40 pounds; experience in a customer-facing