Veterinary Client Care Specialist

VCA Animal Hospitals, Inc; Cedar Rapids (IA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k)

Life and Long Term Disability

Short Term Disability

Dental discount

Paid vacation/sick days

Pet discounts

Lyra Health and Headspace

Job summary

VCA Edgewood Animal Hospital in Cedar Rapids, IA is seeking a Client Service Representative to join our one-of-a-kind practice. The role emphasizes friendly client interaction, team collaboration, and supporting a busy veterinary hospital.

Main duties include answering phones, scheduling appointments, greeting clients and getting them checked in, helping check out clients and collecting payment. Experience in customer care is valued, and a love of animals is a definite plus.

Qualifications

• Customer service experience is a plus.
• Ability to work in a team and adapt to a fast-paced environment.
• Interest in working with animals is a plus.

Responsibilities

• Answer phones and schedule appointments.
• Greet clients and check them in.
• Assist at checkout and collect payments.

Skills

Customer service

Phone etiquette

Teamwork

Cash handling

Job description

VCA Edgewood Animal Hospital in Cedar Rapids, IA is seeking a Client Service Representative to join our one-of-a-kind practice. The role emphasizes friendly client interaction, team collaboration, and supporting a busy veterinary hospital.

Main duties include answering phones, scheduling appointments, greeting clients and getting them checked in, helping check out clients and collecting payment. Experience in customer care is valued, and a love of animals is a definite plus.