CSR

VCA Animal Hospitals; Cedar Rapids (IA); Presencial; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision insurance

401(k)

Life and Long Term Disability

Short Term Disability

Dental discount

Paid vacation/sick days

Pet discounts

Lyra Health and Headspace

Descripción de la vacante

VCA Edgewood Animal Hospital in Cedar Rapids, IA is seeking a Client Service Representative to join our one-of-a-kind practice. The role emphasizes friendly client interaction, team collaboration, and supporting a busy veterinary hospital.

Main duties include answering phones, scheduling appointments, greeting clients and getting them checked in, helping check out clients and collecting payment. Experience in customer care is valued, and a love of animals is a definite plus.

Formación

• Customer service experience is a plus.
• Ability to work in a team and adapt to a fast-paced environment.
• Interest in working with animals is a plus.

Responsabilidades

• Answer phones and schedule appointments.
• Greet clients and check them in.
• Assist at checkout and collect payments.

Conocimientos

Customer service

Phone etiquette

Teamwork

Cash handling

Descripción del empleo

Are you looking to be a part of a supportive team that offers the resources to push your career forward? If so, we would love to connect with you! VCA Edgewood Animal Hospital in Cedar Rapids, IA is seeking a Client Service Representative to join our one-of-a-kind practice!

VCA Edgewood has something for every career path! We perform wellness care for both dogs and cats! We offer advanced dentistry and surgery in addition to excellent preventive medicine. If there is an area you want to grow in, we are here for you!

Our hospital has been serving the Cedar Rapids community for over 55 years. We are AHAA accredited and have several team members that have been Fear Free certified. We believe in providing the best possible care to our patients.

At VCA Edgewood, you can be the Client Service Representative you have always wanted to be! We have a unique culture in our hospital that values each person’s individual skill and personality. There’s something special about you and we are excited to learn more! Whether you are experienced in customer care or just starting out on your journey, our team is ready to partner with you. Main job duties include but are not limited to: answering phones, scheduling appointments, greeting clients and getting them checked in, helping check out clients and collecting payment. You will be part of the team that is the face of our hospital. We are looking for someone who enjoys working within a team, and is client orientated, someone who enjoys working with animals is always a plus!

Among the reasons to consider joining VCA are:

• VCA hospitals are former private-practices that retain the spirit that made them successful
• Access to the people and financial resources of a large veterinary community
• Network of 4,500+ doctors, including more than 600 Specialists
• Largest provider of Private Practice Internships and Residencies in the U.S.
• WOOF University, offering abundant CE for Doctors and Technicians
• Robust Clinical Studies program
• Opportunities to give back through strong Shelter partnerships and VCA Charities

VCA adds value to your compensation package with the following:

• Competitive wage starting at $15/hr
• Medical, Dental & Vision insurance
• Opportunity to teach and mentor
• 401(k)
• Life and Long Term Disability insurance
• Short Term Disability and Supplemental insurance
• Access to Lyra Health and Headspace

Benefits:

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com