Veterinary Client Care Coordinator - Full Time

Washington State University; Pullman (WA); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

Washington State University’s College of Veterinary Medicine seeks Patient Services Coordinators to support multiple specialty services within the Veterinary Teaching Hospital in Pullman, WA. You will be the primary liaison among clients, referring veterinarians, and hospital staff, coordinating patient care and scheduling in busy specialty areas.

Ideal candidates have a high school diploma with office experience (healthcare preferred) and the ability to multitask across clinics.

Competenze

• High school diploma or equivalent with 3 years general office experience or 2 years in healthcare office.
• Experience coordinating clients and clinicians preferred.
• Experience with medical terminology preferred.
• Ability to multitask in a changing workflow.

Mansioni

• Act as the primary point of contact between clients, referring veterinarians, the public, and hospital personnel.
• Communicate with clients and veterinarians regarding hospitalized patients, follow-up care, and hospital policies.
• Coordinate interdepartmental service consultations and case transfers as directed by primary clinicians.
• Assist with scheduling, patient flow coordination, and daily operational support within assigned service areas.
• Provide cross-training and backup support to other PSCs as needed.
• Support orientation of new interns, residents, students, and staff by assisting with clerical procedures.

Conoscenze

General office coordination

Customer service

Formazione

High school diploma or equivalent + 3 years general office OR 2 years healthcare office

Descrizione del lavoro

Washington State University’s College of Veterinary Medicine seeks Patient Services Coordinators to support multiple specialty services within the Veterinary Teaching Hospital in Pullman, WA. You will be the primary liaison among clients, referring veterinarians, and hospital staff, coordinating patient care and scheduling in busy specialty areas.

Ideal candidates have a high school diploma with office experience (healthcare preferred) and the ability to multitask across clinics.