Veterinary Client Care Coordinator

Woodlake Animal Hospital; Midlothian (VA); On-site; USD 28,000 - 38,000; Full time

Job summary

A local veterinary clinic in Midlothian, Virginia is seeking a CSR/Receptionist to provide exceptional customer service and support daily operations. The ideal candidate will handle appointment scheduling, customer inquiries, and maintain patient records accurately. Strong interpersonal skills and advanced computer proficiency are essential, as well as a high school diploma. Join a dedicated team known for its positive culture and commitment to high-quality animal care.

Qualifications

• Understanding of hospital procedures for scheduling and record-keeping.
• Ability to accurately handle customer inquiries and complaints.
• Proficiency in using online systems for appointments and refills.

Responsibilities

• Manage calls and scheduling requests efficiently.
• Ensure accurate patient records are maintained.
• Provide pet owners with necessary instructions regarding medications.

Skills

Customer service skills

Advanced computer skills

Knowledge of veterinary terminology

Education

High school diploma or equivalent

Job description

A local veterinary clinic in Midlothian, Virginia is seeking a CSR/Receptionist to provide exceptional customer service and support daily operations. The ideal candidate will handle appointment scheduling, customer inquiries, and maintain patient records accurately. Strong interpersonal skills and advanced computer proficiency are essential, as well as a high school diploma. Join a dedicated team known for its positive culture and commitment to high-quality animal care.