Veterinary Front Desk & Client Care Coordinator

Animal Medical Center, LLC; Virginia (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program (EAP)

401k retirement options

Life Insurance

Disability coverage

Pet care discounts

Teladoc access

Job summary

Animal Medical Center in Midlothian, VA is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and support smooth clinic operations. You will handle appointments, medical records, and financial transactions while delivering compassionate care to pets and their families.

The role offers comprehensive benefits, growth opportunities, and a supportive team. A flexible schedule including some weekends/holidays is required.

Qualifications

• Excellent customer service with animals in mind.
• Strong communication and interpersonal skills under pressure.
• Highly organized, able to multitask in a fast-paced front desk.
• Team player with ability to work independently and with guidance.
• Experience with veterinary software is preferred; flexibility including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle transactions.
• Advocate for pet health by educating clients on preventive care and services.
• Demonstrate empathy and professionalism to support clients and patients.

Skills

Customer service

Communication

Organization

Teamwork

Vet software experience

Tools

Veterinary software

Job description

Animal Medical Center in Midlothian, VA is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and support smooth clinic operations. You will handle appointments, medical records, and financial transactions while delivering compassionate care to pets and their families.

The role offers comprehensive benefits, growth opportunities, and a supportive team. A flexible schedule including some weekends/holidays is required.