Veterinary Care Coordinator — Client Concierge

XPrep Learning Solutions LLC; Olympia (WA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Job summary

PetVet Care Centers' Olympia Pet Emergency is seeking a Care Coordinator to join our team. The role focuses on administrative support, client service, and coordination within a fast-paced emergency hospital in Olympia, WA.

The position aligns with roles titled Veterinary Receptionist or Client Care Specialist, emphasizing compassionate service and accurate data handling. Comprehensive benefits and a team-first culture are highlighted.

Qualifications

• High school diploma or GED required.
• 2+ years of experience in administrative/care coordinator role.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Administrative experience

Customer service

Education

High school diploma or GED

Job description

PetVet Care Centers' Olympia Pet Emergency is seeking a Care Coordinator to join our team. The role focuses on administrative support, client service, and coordination within a fast-paced emergency hospital in Olympia, WA.

The position aligns with roles titled Veterinary Receptionist or Client Care Specialist, emphasizing compassionate service and accurate data handling. Comprehensive benefits and a team-first culture are highlighted.