Emergency Vet Receptionist & Care Coordinator

AAVMP; Olympia (WA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Calm app & 24/7 EAP

CE stipends & career development

Grant Circle relief fund

Local hospital culture

Job summary

PetVet Care Centers' Olympia Pet Emergency is seeking a Veterinary Receptionist (Care Coordinator) to join our fast-paced emergency hospital team in Olympia, WA. You will support the hospital with administrative tasks and deliver exceptional client service during urgent care situations.

The ideal candidate has 2+ years in administrative/care coordination roles, a high school diploma or GED, and preferably veterinary receptionist experience.

Qualifications

• 2+ years of experience in administrative/care coordinator role
• High school diploma or GED required
• Veterinary receptionist experience is a plus

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.] ,
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Skills

Customer service

Attention to detail

Education

High school diploma or GED

Job description

PetVet Care Centers' Olympia Pet Emergency is seeking a Veterinary Receptionist (Care Coordinator) to join our fast-paced emergency hospital team in Olympia, WA. You will support the hospital with administrative tasks and deliver exceptional client service during urgent care situations.

The ideal candidate has 2+ years in administrative/care coordination roles, a high school diploma or GED, and preferably veterinary receptionist experience.