Veterinary Care Coordinator & Front Desk Specialist

Brief Media, Inc.; Olympia (WA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Parental Leave

401(k)

Pet Discounts

Wellbeing support

CE stipends

Relief fund (Grant Circle)

Local hospital culture

Job summary

PetVet Care Centers – Olympia Pet Emergency in Olympia, WA seeks a Specialty Veterinary Receptionist (Care Coordinator) to join our fast-paced emergency hospital team. You will handle front-desk tasks, manage appointments, and provide compassionate client support.

The role emphasizes administrative accuracy, customer service, and collaboration with veterinarians and technicians. A minimum of 3 years in admin/CS is expected, with a HS diploma; schedule is 7:30AM-4:30PM Mon-Fri; benefits include

Qualifications

• Must have 3+ years of experience in administrative customer service roles.
• High school diploma or GED required.
• Excellent communication and people skills are essential.

Responsibilities

• Provide excellent customer service in person, on the phone, and in stressful situations.
• Manage lobby flow, schedule appointments, and address client concerns.
• Assist with medication pickups and provide information about services and products.
• Enter and manage data in practice management software, including billing.

Skills

Administrative experience

Customer service

Communication skills

Education

High school diploma or GED

Job description

PetVet Care Centers – Olympia Pet Emergency in Olympia, WA seeks a Specialty Veterinary Receptionist (Care Coordinator) to join our fast-paced emergency hospital team. You will handle front-desk tasks, manage appointments, and provide compassionate client support.

The role emphasizes administrative accuracy, customer service, and collaboration with veterinarians and technicians. A minimum of 3 years in admin/CS is expected, with a HS diploma; schedule is 7:30AM-4:30PM Mon-Fri; benefits include