Veterans Transitional Housing Case Manager I

Veterans Place of Washington Boulevard; Pittsburgh (Allegheny County); On-site; USD 36,000 - 56,000; Full time

Job summary

Veterans Place of Washington Boulevard is seeking a Case Manager Level 1 to deliver direct case management services for veterans in transitional housing and VA contract bed programs. You will support stabilization, goal achievement, and housing placement, coordinating with VA and multiple departments.

The role requires strong engagement, precise documentation, and weekly in-person veteran check-ins. A relevant degree and experience in veterans services are preferred, with authority for discharge

Qualifications

• Bachelor's degree required in Social Work, Psychology, Human Services, or related field (Master's preferred) or equivalent experience.
• Minimum 1–2 years of case management, homelessness, behavioral health, or recovery settings.
• Strong knowledge of veterans' services, trauma-informed care, and housing-first approaches preferred.
• Excellent documentation and communication skills; BestNotes or EHR experience preferred.
• Ability to work in a structured, policy-driven environment while meeting veterans where they are.
• Valid driver's license and insurable driving record required.
• Must pass pre-employment drug screen and background check.

Responsibilities

• Carry a caseload of veterans in transitional housing and VA contract bed programs.
• Complete initial assessments within 72 hours of admission.
• Develop and update ISPs with SMART goals.
• Conduct weekly in-person check-ins and monthly budgeting sessions.
• Coordinate housing, benefits, and employment resources with VA and partners.
• Provide discharge planning from day one of admission and link to aftercare services.

Skills

Documentation proficiency

Communication skills

Interpersonal skills

Trauma-informed care knowledge

Education

Bachelor's degree in Social Work, Psychology, Human Services, or related field; Master's preferred

Tools

BestNotes / EHR

Job description

Veterans Place of Washington Boulevard is seeking a Case Manager Level 1 to deliver direct case management services for veterans in transitional housing and VA contract bed programs. You will support stabilization, goal achievement, and housing placement, coordinating with VA and multiple departments.

The role requires strong engagement, precise documentation, and weekly in-person veteran check-ins. A relevant degree and experience in veterans services are preferred, with authority for discharge