On-Site Veterans Transition Case Manager

Veterans Place of Washington Boulevard; Pittsburgh (Allegheny County); On-site; USD 22,000 - 30,000; Full time

Job summary

Veterans Place of Washington Boulevard is seeking an Assistant Case Manager for the Transitional Housing program. The role provides up to two years of residential support to veterans who are homeless or at risk, serving as the on-site direct care worker and linking residents with services.

The ACM will drive, coordinate community activities, manage documentation, and ensure safety and confidentiality while promoting rehabilitation and self-sufficiency in a 24/7 staffed facility.

Qualifications

• High School Diploma or equivalent required.
• Experience working with the public or in a customer service capacity preferred.
• Ability to relate well to others and handle administrative responsibilities.
• Must have a valid driver's license.
• Veteran status preferred; background check and pre-employment screening required.

Responsibilities

• Provide on-site direct care in the Transitional Housing program to veterans.
• Act as primary van driver and provide transportation to veterans as needed.
• Develop and promote social, recreational and educational activities for residents.
• Maintain accurate documentation of veteran interactions and shift activities.
• Complete shift and incident reports; conduct room inspections and ensure safety.
• Collaborate with Case Managers to support program expectations and compliance.

Skills

Customer service

Communication

Relating to people

Computer use

Education

High School Diploma or equivalent

Tools

Valid driver's license

Job description

Veterans Place of Washington Boulevard is seeking an Assistant Case Manager for the Transitional Housing program. The role provides up to two years of residential support to veterans who are homeless or at risk, serving as the on-site direct care worker and linking residents with services.

The ACM will drive, coordinate community activities, manage documentation, and ensure safety and confidentiality while promoting rehabilitation and self-sufficiency in a 24/7 staffed facility.