Veterans Education Benefits Program Lead

Nevada System of Higher Education; Reno (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

Nevada System of Higher Education seeks a Veterans Education Benefits Manager to oversee the certification and administrative workflows for VA education benefits and related tuition/fee waivers. You will ensure timely, compliant processing of certifications, adjustments, and actions, while maintaining accurate records and supporting audits.

The role involves supervising the Veterans Education Benefits Associate, refining procedures, and coordinating with institutional offices to uphold state and

Responsibilities

• Oversee the certification of VA education benefits, including Post-9/11 GI Bill, Montgomery GI Bill, Veteran Readiness and Employment, and other applicable VA education benefit programs.
• Supervise the certification process for student enrollments through the VA's Enrollment Manager system.
• Ensure certifications, adjustments, amendments, and terminations are processed accurately and within required timelines.
• Review certification activity for accuracy, completeness, and compliance, and coordinate corrections when errors or discrepancies are identified.
• Review and resolve complex cases, including enrollment changes, withdrawals, tuition and fee reporting, academic progress concerns, mitigating circumstances, and other benefit-related issues.
• Monitor certification workloads, outstanding processing, and deadlines to ensure timely completion.
• Maintain quality control procedures, accurate student records, and supporting documentation for VA education benefit certifications.
• Oversee reconciliation of VA payments with institutional financial records when applicable.
• Manage the Nevada National Guard Fee Waiver process, including reviewing required documentation, applying waivers, resolving discrepancies, coordinating with appropriate institutional offices, and ensuring requests are completed accurately and within established state and institutional deadlines.

Job description

Nevada System of Higher Education seeks a Veterans Education Benefits Manager to oversee the certification and administrative workflows for VA education benefits and related tuition/fee waivers. You will ensure timely, compliant processing of certifications, adjustments, and actions, while maintaining accurate records and supporting audits.

The role involves supervising the Veterans Education Benefits Associate, refining procedures, and coordinating with institutional offices to uphold state and