Veterans Affairs Assistant

Del Mar College Testing Center; Corpus Christi (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Del Mar College is seeking a detail-oriented staff member to support the Veterans Center by providing information and guidance on VA education benefits, eligibility, and educational objectives. The role involves staffing the Veterans Center and delivering courteous service to students, faculty, and staff.

You will assist with benefits data systems, help students navigate applications, gather required documents (e.g., DD214, Certificate of Eligibility), and participate in registration periods

Qualifications

• One year of advanced study or training past the high school diploma or GED equivalency.
• Six months of related experience.

Responsibilities

• Staff the Veterans Center and answer the phone, providing information on program activities and referring callers as appropriate.
• Assist students with VA education benefits data systems and with computer applications to access benefits and required documents.
• Help students apply for a wide variety of VA programs.
• Assist veterans in resolving issues, including obtaining documents for benefits applications (e.g., Certificate of Eligibility, DD214s).
• Participate in registration periods at College campuses, centers, and outreach events.
• Perform other duties as assigned.

Skills

Customer service

Communication

Education

Advanced study beyond high school

Job description

This position reports to the Director, College Veterans Center and provides information and guidance to students and others in a student-friendly, service-oriented manner regarding the Department of Veteran Affairs educational benefits, eligibility, and educational objectives; staffs one of the Veterans Centers, and assists with other general activities as assigned.

Minimum Qualifications

• One (1) year of advanced study or training past the high school diploma or GED equivalency.
• Six (6) months of related experience.

Required Job Knowledge, Skills, Abilities

Excellent customer service skills and ability to communicate courteously and effectively with students, faculty, staff, and public.

Preferred Qualifications

Veteran status with Honorable Service classification.

Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer. Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports veteran employment and provides consideration to qualified veterans consistent with Texas law. This position is not eligible for employment visa sponsorship now or in the future.

Our Culture

Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024–2029, Guiding Star III : Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College’s ability to serve its students and community.

Job Duties

Job Duty

Perform general office functions by staffing the Veteran’s Center and answering the phone, providing information on program activities, taking messages and referring callers as appropriate, overseeing peer tutors, maintaining the Veteran’s Center cleanliness, maintaining integrity of all Veteran Center equipment and supplies, and assisting student veterans as required.

Job Duty

Provide information and guidance in the areas of Department of Veterans Affairs ( DAV ) educational benefits data systems and assists students with computer applications designed to access Veteran benefits and documents required to receive such benefits.

Assist students in applying for a wide variety of VA programs.

Job Duty

Assist the veteran in resolving a variety of problems, including but not limited to receipt of required documents for benefits applications: VA Certificate of Eligibility, Documents such as DD214’s that must be obtained from the National Archives, access to EBenefits, etc.

Job Duty

Participate and provide support during registration periods at any College campus, center, and outreach event.

Job Duty

Perform other additional duties as assigned.

Supplemental Questions

• * Do you have one (1) year of advanced study or training past the high school diploma or GED equivalency?
  • Yes (Submission of transcripts required)
  • No
• * Do you have six (6) months of related experience?
  • Yes
  • No

Required Documents

• Resume
• Letter of Interest
• Transcripts

Optional Documents

Del Mar College is an Equal Opportunity Employer. As provided by law, Del Mar College does not discriminate on the basis of race, color, sex (including pregnancy, gender identity/transgender status, sexual orientation), age, national origin, religion, disability, genetic information, or any other constitutionally or statutorily impermissible reason.