Veterans Affairs Assistant

Del Mar College - Corporate Services; Corpus Christi (TX); On-site; USD 15,000 - 20,000; Full time

Job summary

Del Mar College in Corpus Christi, Texas, is seeking a Veterans Affairs Assistant to support the Veterans Center. The role provides information and guidance on Department of Veterans Affairs educational benefits, eligibility, and educational objectives, while staffing the center and supporting related activities.

The successful candidate will deliver excellent customer service to students, faculty, and staff, and assist with registration periods, document collection, and benefits applications.

Qualifications

• One year of advanced study or training past the high school diploma or GED equivalency.
• Six months of related experience.
• Excellent customer service skills and ability to communicate courteously and effectively with students, faculty, staff, and public.

Responsibilities

• Staff the Veterans Center and answer phones, provide information on program activities, take messages, refer callers as appropriate, oversee peer tutors, keep the Center clean, and maintain equipment and supplies.
• Assist students with information and guidance on VA educational benefits data systems and access to documents required for benefits.
• Help students apply for VA programs and resolve problems related to benefits documents (e.g., VA Certificate of Eligibility, DD214s, National Archives docs, EBenefits).
• Participate in and support registration periods at all College campuses, centers, and outreach events.

Skills

Customer service

Communication skills

Education

One year of advanced study beyond high school

Six months related experience

Job description

Position Information

Posting Number S1271 This position is open to Open to All Applicants Job Title Veterans Affairs Assistant Department Veterans Center Position Type Non-Exempt Employment Status Full-Time-Staff Salary $11.12 - $14.18 per hour Open Date 10/08/2026 Close Date 10/23/2026 Open Until Filled No

Position Summary Information

Job Description Summary This position reports to the Director, College Veterans Center and provides information and guidance to students and others in a student-friendly, service-oriented manner regarding the Department of Veteran Affairs educational benefits, eligibility, and educational objectives; staffs one of the Veterans Centers, and assists with other general activities as assigned.

Minimum Qualifications

• One (1) year of advanced study or training past the high school diploma or GED equivalency.
• Six (6) months of related experience.

Required Job Knowledge, Skills, Abilities

Excellent customer service skills and ability to communicate courteously and effectively with students, faculty, staff, and public.

Preferred Qualifications

Veteran status with Honorable Service classification.

Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer. Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports veteran employment and provides consideration to qualified veterans consistent with Texas law. This position is not eligible for employment visa sponsorship now or in the future.

Our Culture

Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024–2029, Guiding Star III: Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College’s ability to serve its students and community.

Job Duties

• Perform general office functions by staffing the Veterans Center and answering the phone, providing information on program activities, taking messages and referring callers as appropriate, overseeing peer tutors, maintaining the Veterans Center cleanliness, maintaining integrity of all Veterans Center equipment and supplies, and assisting student veterans as required.
• Provide information and guidance in the areas of Department of Veterans Affairs (DAV) educational benefits data systems and assists students with computer applications designed to access Veteran benefits and documents required to receive such benefits. Assist students in applying for a wide variety of VA programs.
• Assist the veteran in resolving a variety of problems, including but not limited to receipt of required documents for benefits applications: VA Certificate of Eligibility, Documents such as DD214's that must be obtained from the National Archives, access to EBenefits, etc.
• Participate and provide support during registration periods at any College campus, center, and outreach event.