Veteran Family Case Manager – Housing & Supportive Services

tsainternal; Pittsburg (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Retirement Plans

PTO

Job summary

The Salvation Army is seeking a qualified Case Manager to provide comprehensive case management and supportive services to Veteran households under the SSVF program in Pittsburg, KS. The role emphasizes rapid resolution, rapid rehousing, and homeless prevention through community coordination.

Responsibilities include outreach, intake, assessment, and collaboration with VA, CoC, and local agencies. Strong communication, documentation, and trauma-informed practices are essential for success in

Qualifications

• BA/BS required; bachelor’s degree in social work preferred (or related field).
• 2-5 years of relevant experience preferred. Experience with Motivational Interviewing, solution focused interventions, and mediation serving high need populations (mental illness, disabilities, serious medical conditions, domestic violence, substance abuse, PTSD/trauma, and/or registered sex offenders). Requires experience using technology.

Responsibilities

• Provide case management and supportive services to Veteran households in need.
• Assist Regional Manager and Lead Case Manager in on-boarding and staff training.
• Engage with Veteran households, provide referrals and warm transfers.
• Identify location pool for outreach and secure rental options.
• Coordinate with VA, CoC, and community partners to meet housing needs.
• Maintain accurate case files and documentation, including assessments and progress.

Skills

Case management

Outreach

Engagement

Rapport building

Conflict mediation

Problem solving

Documentation

Motivational Interviewing

Crisis Intervention

Trauma-Informed approaches

Tech proficiency

Education

BA/BS

Social Work degree preferred

Job description

The Salvation Army is seeking a qualified Case Manager to provide comprehensive case management and supportive services to Veteran households under the SSVF program in Pittsburg, KS. The role emphasizes rapid resolution, rapid rehousing, and homeless prevention through community coordination.

Responsibilities include outreach, intake, assessment, and collaboration with VA, CoC, and local agencies. Strong communication, documentation, and trauma-informed practices are essential for success in