Case Manager: Veteran Housing & Supportive Services

The Salvation Army North & Central Illinois Division; Pittsburg (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

The Salvation Army North & Central Illinois Division is seeking a dedicated SSVF Program case manager to provide comprehensive services to Veteran households. You will conduct intake, assessments, housing counseling, and coordinate with VA and community resources to secure rapid resolution and permanent housing where possible.

Responsibilities include outreach to homeless veterans, staff training support, and thorough documentation in HMIS, with a focus on veterans facing barriers such as mental

Qualifications

• BA/BS preferred; related fields considered.
• Experience with motivational interviewing, solution-focused interventions, and mediation is desirable.
• Experience with case management in veteran-focused programs preferred.

Responsibilities

• Provide case management and supportive services to veteran households.
• Assist with staff onboarding and training.
• Engage in outreach, networking, and housing first planning with community partners.
• Screen applicants for eligibility and coordinate referrals.
• Coordinate with VA, CoC, and community resources to secure permanent housing.
• Maintain accurate HMIS documentation and conduct CQI activities.

Skills

Case management

Outreach

Engagement

Documentation

Training

Communication

HMIS data collection

Education

BA/BS required

Tools

HMIS

Job description

The Salvation Army North & Central Illinois Division is seeking a dedicated SSVF Program case manager to provide comprehensive services to Veteran households. You will conduct intake, assessments, housing counseling, and coordinate with VA and community resources to secure rapid resolution and permanent housing where possible.

Responsibilities include outreach to homeless veterans, staff training support, and thorough documentation in HMIS, with a focus on veterans facing barriers such as mental