Veteran Care Admin - Scheduling & Front Desk

Artemis Arc; Aurora (CO); On-site; USD 31,671 - 38,683; Full time

Job summary

Artemis Arc is looking for a Medical Support Assistant in Aurora, CO, to provide critical front-line administrative support for Veterans at the VA Eastern Colorado Health Care System. Key responsibilities include scheduling appointments, managing patient data, and supporting clinical teams. Candidates should have a high school diploma, at least 6 months of customer service experience, and proficiency with Microsoft Office. This full-time position helps ensure quality care for Veterans.

Qualifications

• U.S. citizenship required.
• Oral and written proficiency in English essential.
• Minimum of 6 months’ customer service experience.
• At least 1 year of clerical, call center, or healthcare administrative experience.

Responsibilities

• Schedule and manage Veteran appointments accurately.
• Respond to calls and inquiries from Veterans.
• Conduct patient check-ins and check-outs.
• Verify and update patient data in VA systems.

Skills

Customer service experience

Proficiency with Microsoft Office Suite

Typing speed (≥ 50 WPM)

Medical terminology knowledge

Education

High school diploma or GED

Job description

Artemis Arc is looking for a Medical Support Assistant in Aurora, CO, to provide critical front-line administrative support for Veterans at the VA Eastern Colorado Health Care System. Key responsibilities include scheduling appointments, managing patient data, and supporting clinical teams. Candidates should have a high school diploma, at least 6 months of customer service experience, and proficiency with Microsoft Office. This full-time position helps ensure quality care for Veterans.