Remote Medical Scheduling & Care Coordination Assistant

Artemis Arc

San Antonio (TX)

On-site

USD 45,000 - 55,000

Full time

14 days+

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Job summary

Artemis Arc is seeking a Medical Support Assistant (MSA) to support veterans within the VA South Texas Health Care System. This remote role requires residency within 50 miles of San Antonio, TX and a Full-Time Contract schedule, Monday–Friday, with no federal holidays.

You will schedule and reschedule appointments, process referrals in VA systems, and contact veterans and community providers. A high school diploma or GED, at least 1 year scheduling experience, 50+ WPM, Excel proficiency, and

Qualifications

High school diploma or GED required.
Minimum 1 year of scheduling experience.
Typing speed of 50+ WPM.
Proficient in Microsoft Excel; comfortable working in electronic medical record (EMR) systems.
Strong oral and written English communication skills.
Must be a U.S. resident.

Responsibilities

Schedule, cancel, and reschedule Veteran appointments with community providers.
Process consults and referrals using VA systems (HSRM, PPMS, VistA/CPRS).
Contact Veterans and community providers by phone and correspondence.
Verify and update Veteran demographic and insurance information.
Track and manage consult statuses; ensure timely completion of administrative workflows.
Maintain accurate records and ensure timely completion of administrative tasks.
Use Microsoft Office (Word, Excel, Outlook) daily.