Veterans Care Scheduling and Admin Specialist

Jamison Professional Services; Helena (MT); On-site; USD 23,889 - 34,024; Full time

Benefits offered by this job

Benefits

Job summary

A veteran-owned professional services company in Helena, MT, is seeking a qualified Medical Support Assistant to provide scheduling, reception, and administrative support to Veterans. Responsibilities include coordinating appointments, providing excellent customer service, and managing records. Candidates should have a high school diploma, proficiency in Microsoft Office, and strong communication skills. The role offers an hourly rate of $21.02 plus benefits, and is contingent upon passing a Federal Background check.

Qualifications

• Knowledge of basic medical terminology.
• Minimum 6 months of customer service experience in a similar setting.
• Health or physical disability restrictions must not interfere with duties.

Responsibilities

• Schedule and coordinate appointments per VA guidelines.
• Validate and update patient demographic information.
• Provide outstanding customer service to Veterans and families.

Skills

Oral and written proficiency in English

Communication skills

Customer service skills

Organizational skills

Typing speed of at least 50 WPM

Education

High School education or GED equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint, Teams, Access)

Job description

A veteran-owned professional services company in Helena, MT, is seeking a qualified Medical Support Assistant to provide scheduling, reception, and administrative support to Veterans. Responsibilities include coordinating appointments, providing excellent customer service, and managing records. Candidates should have a high school diploma, proficiency in Microsoft Office, and strong communication skills. The role offers an hourly rate of $21.02 plus benefits, and is contingent upon passing a Federal Background check.