Veteran

Texas State University; San Marcos (TX); On-site; USD 30,000 - 41,000; Full time

Job summary

Texas State University seeks a Veteran's Affairs Specialist in San Marcos to certify tuition adjustments, audit VA student files, and advise dependents on VA education benefits. The role requires a bachelor’s degree, two years in a higher-ed office, and strong MS Office skills.

Responsibilities include certifying coursework, maintaining records, and assisting with Hazlewood and other VA programs while providing courteous service to veteran students and their families.

Qualifications

• Bachelor's degree required.
• At least two years of office experience in higher education.
• Ability to interpret and explain policies and regulations.
• Experience handling confidential student records per FERPA.
• Strong organization and multitasking skills.
• Experience with databases and student information systems.
• Excellent written and verbal communication with diverse populations.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams).
• Ability to work independently and meet deadlines.
• Punctuality and attendance.

Responsibilities

• Review and code information sheets and certify coursework for payment.
• Notify students of problems promptly to meet deadlines.
• Audit VA student files and corrections for accuracy.
• Calculate prior credits for transfer coursework to reflect progress.
• Maintain VA student electronic files and assist with filings.
• Advise veterans on applications for VA education benefits.
• Assist with eligibility for Hazlewood and Chapter 31 benefits.
• Assist customers by phone and in person in a courteous manner.
• Establish and maintain compliance with school certifying official requirements.

Skills

Office experience

Higher education

Policy interpretation

Student records

Organization

Database skills

Communication

Microsoft Office

Independent work

Punctuality

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Veteran's Affairs Specialist

• Location: San Marcos, TX
• Employer: Texas State University
• Recruitment Type: Open Recruiting
• Job Type: Full-Time
• Monthly Salary: $3,175.83
• Job Category: Non-Exempt

Required Qualifications

• Bachelor's Degree
• Minimum of two years of experience in an office environment atan institution of higher education.
• Demonstrated ability to interpret, apply, and explain policies,procedures, and regulations.
• Experience maintaining confidential and sensitive studentrecords in compliance with FERPA and other applicableregulations.
• Strong organizational skills with the ability to managemultiple priorities and meet strict deadlines.
• Experience utilizing databases and student information systemsto research, update, and maintain records.
• Excellent written and verbal communication skills, includingthe ability to provide customer service to diversepopulations.
• Proficiency in Microsoft Office Suite, including Excel, Word,Outlook, and Teams.
• Ability to work independently and exercise sound judgment inresolving routine issues.
• Demonstrated punctuality and excellent attendance.

Preferred Qualifications

• Minimum of two years of experience processing VA educationalbenefits (Chapters 30, 31, 33, 35, 1606, etc.).
• Experience serving as a School Certifying Official (SCO) withthe U.S. Department of Veterans Affairs.
• Working knowledge of VA-ONCE, Enrollment Manager, or other VAcertification systems.
• Knowledge of federal and state regulations governing veterans'educational benefits.
• Basic understanding of TXST administrative software includingBDMS, LOGI, Banner, Degree Works, and various NETapplications.
• Experience working in a Registrar's Office at a 4-year,state-funded institution.
• Experience evaluating degree requirements and academic recordsfor benefit eligibility.
• Willingness to occasionally work outside normal businesshours.
• Experience working with military-affiliated students, veterans,and dependents.

Job Description

As the Veteran's Affairs Specialist, you will determine whichcourses are certifiable using degree plans, transcripts, etc.Certify tuition adjustments and coursework for payment. Audit VAstudent files, certifications, and corrections for accuracy anddocumentation. Advise dependents of veterans and student-veteranson the certification process for federal and state militaryeducation benefits, to include determining eligibility andprocessing of the Texas Hazlewood Exemption and federal VeteransBenefits Administration benefits, mainly programs within the GIBill®.

Job Duties

• Review and code information sheets. Determine which courses arecertified using degree outlines, deficiency plans, transcripts,etc. Certify coursework for payment.
• Report changes in coursework/payment. Notify students ofproblems in a timely manner so that administrative changes can bemade before deadlines.
• Audit VA student files, certifications, and corrections foraccuracy/documentation.
• Calculate prior credit for transfer course work to accuratelyreflect students' academic progress.
• Oversee and assist with filing and tracking VA studentelectronic files.
• Advise/counsel veterans on application process for VAEducational Benefits.
• Assist with determining eligibility and processing Hazlewoodand Chapter 31 benefits.
• Assist customers on phone and in person in a courteous andhelpful manner.
• Establish and maintain federal and state training requirementsas a school certifying official.

Job Details

• Job Open Date: 09/22/2026
• Open Until Filled: Yes
• Normal Work Days: Monday, Tuesday, Wednesday, Thursday,Friday
• Normal Work Hours Start: 8:00AM
• Normal Work Hours End: 5:00PM

Legal and Required Notices

Texas State University is committed to a policy ofnon-discrimination and equal opportunity for all persons regardlessof race, sex, color, religion, national origin or ancestry, age,marital status, disability, veteran status, or any other basisprotected by federal or state law in employment, educationalprograms, and activities and admissions.

Employment with Texas State University is contingent upon theoutcome of record checks and verifications including, but notlimited to, criminal history, driving records, education records,employment verifications, reference checks, and employmenteligibility verifications.

In accordance with federal law, all new employees must complete theForm I-9 and provide acceptable documentation verifying their identity andauthorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon thesuccessful verification of work authorization. Employees arerequired to maintain valid work authorization to satisfy theconditions of Form I9 at all times during their employment and theuniversity makes no implicit or explicit promises to financiallysupport visa or permanent residency applications.

About Texas State and San Marcos

Texas State University is a emerging research institution locatedin the burgeoning Austin-San Antonio corridor and in the beautifulTexas Hill Country. It is the largest of eight campuses in theTexas State University System and one of the 75 largestuniversities in the country, with over 38,000 students andapproximately 4,000 faculty and staff

Texas State is located in San Marcos, a growing community of over50,000 people located about half way between Austin and SanAntonio. Texas State enjoys a setting that is unique among Texasuniversities. The beauty of the crystal-clear San Marcos River andthe stately cypress and pecan trees on the campus add to the charmof the university's picturesque setting. Our location on the banksof the San Marcos River provides outdoor recreational activitiesthroughout the year.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting yourfirst day of employment for full-time employees with Texas Statepaying 100% of the employee premium and 50% for yourdependents!
• Generous paid time off: vacation, holidays, sick days and manymore!
• Excellent work life balance resources: mother and family-friendlyresources in addition to a comprehensive FREE wellnessprogram
• Great professional development opportunities: choose from avariety of workshops, training, online learning and even accesseducational leave opportunities and reimbursement for academiccourses
• An inclusive Bobcat community: join our many social networksoffered on and off-campus
• Retirement peace of mind: TRS pension, retirement plans andvoluntary saving options with generous employer contributions