Veteran's Affairs Specialist

Texas State University; San Marcos (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Generous time off

Tuition benefits

Retirement plan

Job summary

Texas State University is seeking a Veteran’s Affairs Specialist in the Office of the University Registrar in San Marcos. The role certifies courses for payment, audits VA files, and counsels veterans on benefits.

It requires a Bachelor’s degree and at least two years in higher education administration, with strong communication and organizational skills. Responsibilities include eligibility determinations for Hazlewood and VA benefits, data entry, and assisting students and dependents with

Qualifications

• Bachelor’s Degree is required for this position.
• At least two years in an office setting at a higher education institution.
• Ability to interpret and apply policies, procedures, and regulations.
• Experience handling confidential student records under FERPA.
• Strong organization to manage multiple priorities and deadlines.
• Experience with databases and student information systems.

Responsibilities

• Review information sheets and certify coursework for payment.
• Audit VA student files and certifications for accuracy.
• Counsel veterans on VA education benefits processes.
• Determine eligibility and process Hazlewood and VA benefits.
• Assist customers by phone and in person courteously.

Skills

Organizational skills

Customer service

Written & verbal communication

Multitasking

Problem solving

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Excel

Word

Outlook

Teams

Job description

Posting Number:

2027028

Posting/Functional Title:

Veteran's Affairs Specialist

University Pay Plan Title:

Veteran's Affairs Specialist

Location:

San Marcos

Department:

Office of the University Registrar

Recruitment Type:

Open Recruiting

Job Type:

Full-Time

Funding Source:

Permanent

Monthly Salary:

$3,175.83

Job Category :

Non-Exempt

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.:

• Bachelor’s Degree
• Minimum of two years of experience in an office environment at an institution of higher education.
• Demonstrated ability to interpret, apply, and explain policies, procedures, and regulations.
• Experience maintaining confidential and sensitive student records in compliance with FERPA and other applicable regulations.
• Strong organizational skills with the ability to manage multiple priorities and meet strict deadlines.
• Experience utilizing databases and student information systems to research, update, and maintain records.
• Excellent written and verbal communication skills, including the ability to provide customer service to diverse populations.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
• Ability to work independently and exercise sound judgment in resolving routine issues.
• Demonstrated punctuality and excellent attendance.

Preferred Qualifications:

• Minimum of two years of experience processing VA educational benefits (Chapters 30, 31, 33, 35, 1606, etc.).
• Experience serving as a School Certifying Official (SCO) with the U.S. Department of Veterans Affairs.
• Working knowledge of VA-ONCE, Enrollment Manager, or other VA certification systems.
• Knowledge of federal and state regulations governing veterans’ educational benefits.
• Basic understanding of TXST administrative software including BDMS, LOGI, Banner, Degree Works, and various NET applications.
• Experience working in a Registrar’s Office at a 4-year, state-funded institution.
• Experience evaluating degree requirements and academic records for benefit eligibility.
• Willingness to occasionally work outside normal business hours.
• Experience working with military-affiliated students, veterans, and dependents.

Job Description:

As the Veteran’s Affairs Specialist, you will determine which courses are certifiable using degree plans, transcripts, etc. Certify tuition adjustments and coursework for payment. Audit VA student files, certifications, and corrections for accuracy and documentation. Advise/counsel veterans on application process for VA educational benefits. Assist with determining eligibility and processing Hazlewood and Department of Veteran’s Affairs benefits.

Job Duties:

• Review and code information sheets. Determine which courses are certified using degree outlines, deficiency plans, transcripts, etc. Certify coursework for payment.
• Report changes in coursework/payment. Notify students of problems in a timely manner so that administrative changes can be made before deadlines.
• Audit VA student files, certifications, and corrections for accuracy/documentation.
• Calculate prior credit for transfer course work to accurately reflect students’ academic progress.
• Oversee and assist with filing and tracking VA student electronic files.
• Advise/counsel veterans on application process for VA Educational Benefits.
• Assist with determining eligibility and processing Hazlewood and Chapter 31 benefits.
• Assist customers on phone and in person in a courteous and helpful manner.
• Establish and maintain federal and state training requirements as a school certifying official.

Additional Information to Applicants:

Applicant must attach a cover letter and resume.

Job Open Date:

09/22/2026

Open Until Filled:

Yes

Normal Work Days:

Monday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start:

8:00AM

Normal Work Hours End:

5:00PM

Legal and Required Notices:

Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
In accordance with federal law, all new employees must complete the Form I-9 and provide acceptable documentation verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.

Why Choose Texas State University?

Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:
Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks.Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.
At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html

Quick Link:

https://jobs.hr.txstate.edu/postings/58443