Vet Clinic Front Desk & Client Care Specialist

AmeriVet Partners Management, Inc.; California; Presencial; USD 26 174 - 30 307; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, dental, vision, life insurance

Paid time off

401(k) matching

Student loan assistance

Career development programs

Resumo da oferta

AmeriVet Partners Management, Inc. is seeking a personable Client Service Representative to be the primary contact at the Sun Valley clinic.

You will handle calls, greet clients, schedule appointments, and ensure a smooth lobby experience while maintaining accurate client records and processing payments. The ideal candidate provides excellent customer service, possesses strong computer skills, and can work weekends and holidays as needed.

Qualificações

• Good phone manners and professional communication.
• Strong customer service skills with a client-first focus.
• Proficiency with computer systems and basic software.
• Detailed oriented with accuracy in records and transactions.

Responsabilidades

• Manage multi-line phone system and route calls to staff.
• Schedule appointments and prioritize client education and lobby flow.
• Process payments and maintain accurate cash drawer.
• Update client and pet records and retrieve medical information as needed.
• Provide administrative support like scanning, faxing, emailing, and filing.

Conhecimentos

Phone etiquette

Customer service

Computer skills

Attention to detail

Problem solving

Formação académica

HS Diploma or educational equivalent

Ferramentas

Avimark

Cornerstone

Descrição da oferta de emprego

AmeriVet Partners Management, Inc. is seeking a personable Client Service Representative to be the primary contact at the Sun Valley clinic.

You will handle calls, greet clients, schedule appointments, and ensure a smooth lobby experience while maintaining accurate client records and processing payments. The ideal candidate provides excellent customer service, possesses strong computer skills, and can work weekends and holidays as needed.