Pet Clinic Front Desk & Client Services Pro

Amerivet; Eugene (OR); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Tailored development programs

Competitive pay

401(k) matching

Student loan assistance

Health, dental, vision, life insurance

Mental health resources

Generous paid time off

Holidays

Supportive, collaborative environment

Job summary

AmeriVet is seeking a friendly Client Service Representative to be the first impression in our Eugene veterinary clinic. You will greet clients, answer phones, schedule appointments, admit and check out patients, and process payments while maintaining accurate records.

The role requires empathy, calmness under pressure, and the ability to handle multiple tasks in a fast-paced environment. You will collaborate with veterinarians and the Practice Manager to ensure outstanding client service and

Qualifications

• HS Diploma or educational equivalent.
• Knowledge of general office practices and receptionist duties.
• Ability to handle cash, process payments and maintain records.
• Excellent interpersonal and communication skills.

Responsibilities

• Answers incoming telephone calls with proper etiquette and greets clients.
• Schedules outpatient and other appointments using a scheduling program.
• Admits and checks out patients and processes payments.
• Maintains client and patient records and communicates with staff.

Skills

Empathy

Interpersonal communication

Telephone etiquette

Multiline phone system

Cash handling

Clerical speed/accuracy

Organization

Education

HS Diploma or GED

Tools

Computer skills

10-key adding machine

Job description

AmeriVet is seeking a friendly Client Service Representative to be the first impression in our Eugene veterinary clinic. You will greet clients, answer phones, schedule appointments, admit and check out patients, and process payments while maintaining accurate records.

The role requires empathy, calmness under pressure, and the ability to handle multiple tasks in a fast-paced environment. You will collaborate with veterinarians and the Practice Manager to ensure outstanding client service and