Vet Client Service Specialist: Training & Pet Discounts

Pet Services of Washington, P.S.; Sicklerville (NJ); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Employee pet discounts

Job summary

VCA Winslow Animal Hospital in Sicklerville, NJ is seeking an Experienced Client Service Representative to join our team on a part-time basis. The role centers on welcoming clients and their pets, coordinating appointments, and guiding visits through the exam process.

You will handle calls, schedule follow-ups, explain fees, process payments, and suggest appropriate products or services. Evening and weekend availability is required, with opportunities to mentor others and grow within a

Qualifications

• Experience greeting clients and handling phones.
• Ability to schedule appointments and follow-ups.
• Comfort with processing payments and explaining fees.
• Knowledge of general pet care is a plus.

Responsibilities

• Greet visitors and guide clients and pets to exam rooms.
• Schedule and confirm appointments.
• Place outbound follow-up calls to clients.
• Present prices and process payments.
• Recommend products and services to clients.
• Answer questions about products and services and educate clients.

Skills

Customer service

Communication

Scheduling

Cash handling

Pet care knowledge

Education

High school diploma or equivalent

Tools

CRM software

Job description

VCA Winslow Animal Hospital in Sicklerville, NJ is seeking an Experienced Client Service Representative to join our team on a part-time basis. The role centers on welcoming clients and their pets, coordinating appointments, and guiding visits through the exam process.

You will handle calls, schedule follow-ups, explain fees, process payments, and suggest appropriate products or services. Evening and weekend availability is required, with opportunities to mentor others and grow within a