Client Service Representative $15-$18 hour

Vicar Operating, Inc. dba VCA; United States; On-site; USD 21,000 - 28,000; Part time

Job summary

VCA Old Marple Animal Hospital is seeking a friendly, professional Client Service Specialist to join our supportive team and uphold outstanding client service for pet parents. This evening position runs from 8:00 PM to midnight, with a focus on compassionate patient interaction in a cat-only hospital.

As the face of our practice, you will help build trust with clients, coordinate appointments, answer questions, and support the clinical team while maintaining a work-life balance.

Job description

Job Summary

VCA Old Marple Animal Hospital is hiring Client Service Representatives to join our supportive and dedicated team that focuses on quality patient care and excellent client service. This shift will be from 8p - Midnight. We are a dedicated team (more like family) that goes out of our way to make each other look good while delivering exceptional quality medicine for our patients with excellent customer service for their pet parents. We take pride in being an AAHA accredited cat only hospital. Spending quality time with our clients and patients makes us unique and very personable with each pet and pet parent. Our team is very caring and skilled and we focus on continuing education so we can continue to learn and grow to help support our patients, clients and each other. There is always opportunity to grow and we can put you on the path to grow in your career. We’re here to support your goals and interests. We are focused on finding a part time “Client Service Specialist” to join our team of professionals and will consider a part time as well! You will have the advantage of working with a collaborative team while maintaining a work and quality of life balance. As the face of VCA, the Client Service Specialist sets the tone for our practice as we build and maintain each customer's trust and confidence in our abilities. The Client Service Specialist is the pivot around which the hospital operates and is responsible for: