Pet Care Client Services Specialist (Part-Time)

VCA Animal Hospitals, Inc; Blairstown (NJ); On-site; USD 25,000 - 29,000; Part time

Job summary

VCA Blairstown Animal Hospital is seeking a friendly Part-Time Client Service Representative to greet clients, answer phones, schedule appointments, and process payments with accuracy. The role emphasizes great communication, patient and pet care, and helping maintain a clean, welcoming reception.

Eligible candidates have strong customer service skills, ability to educate clients on services, and a commitment to AAHA-accredited hospital standards.

Qualifications

• Greeting visitors and answering phones with friendly, professional demeanor.
• Scheduling appointments and checking clients in and out efficiently.
• Explaining and processing fees and payments accurately.
• Outbound follow-up calls and outreach to prospective clients.
• Maintaining a clean, organized reception area and hospital policies.

Responsibilities

• Greet visitors and answer phones in a courteous, helpful manner.
• Schedule appointments and manage check-ins/outs for clients and their pets.
• Explain fees and process payments at point of sale.
• Place outbound calls for follow-ups and client outreach.
• Maintain reception area cleanliness and overall facility tidiness.

Job description

VCA Blairstown Animal Hospital is seeking a friendly Part-Time Client Service Representative to greet clients, answer phones, schedule appointments, and process payments with accuracy. The role emphasizes great communication, patient and pet care, and helping maintain a clean, welcoming reception.

Eligible candidates have strong customer service skills, ability to educate clients on services, and a commitment to AAHA-accredited hospital standards.