General Manager — Live Entertainment Venue Leader

Triple Shift Entertainment; Saint Paul (MN); Presencial; USD 56.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k information

Benefits details

Descripción de la vacante

Triple Shift Entertainment is seeking a General Manager to direct venue activities, uphold assets, ensure quality customer service and safety compliance, and implement HR guidelines. The role focuses on optimizing operations to boost revenue while controlling costs and delivering exceptional guest experiences.

The position reports to leadership and requires a proven GM background, willingness to work varied hours, and the ability to manage teams and processes in a fast-paced environment.

Formación

• Previous experience as a General Manager required.
• Spirit for the ability to take direction, be receptive to employee inquires and foster a team environment.
• Ability to understand and meet standards for health, safety, and excellence.
• Show Respect by being willing to work varied hours/days, nights, weekends and holidays, weather conditions, as needed.
• Courage to retain the ability to remain alert and focused in an environment that is noisy and fast-paced.
• Ability to work effectively with venue staff.
• Detail-oriented and thorough.
• Excellence in superior time management and the ability to prioritize tasks.

Responsabilidades

• Review financial statements, sales or other performance data to measure productivity and goal achievement or to identify areas needing improvement.
• Prepare staff work schedules and assign specific duties.
• Implement departmental policies, goals, objectives, or procedures according to direction.
• Hire and train Excellence. Perform personnel functions, such as selection, training, and performance evaluation.
• Use Courage to handle disciplinary actions up to and including terminations by partnering with HR.
• Runs staff meetings.
• Works late nights and weekends to observe optimum lane turnover process, staff productivity, and enhanced customer service and awareness.
• Resolve customer complaints in a timely and professional matter.
• Ensures the center security system is properly used.
• Own it by assisting in the direction and implementation of all center operations to increase revenue and lower costs.
• Completing and reviewing all inventory reports.
• Process invoices
• Develops and/or increases community relationships through Respect
• Courage to except other duties as assigned.

Descripción del empleo

Triple Shift Entertainment is seeking a General Manager to direct venue activities, uphold assets, ensure quality customer service and safety compliance, and implement HR guidelines. The role focuses on optimizing operations to boost revenue while controlling costs and delivering exceptional guest experiences.

The position reports to leadership and requires a proven GM background, willingness to work varied hours, and the ability to manage teams and processes in a fast-paced environment.