Guest Experience Lead – Front Desk & Lane Management

Triple Shift Entertainment; Andover (MN); Presencial; USD 16.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) match

Descripción de la vacante

Triple Shift Entertainment in Minnesota seeks a Front Desk Attendant to greet guests and start their visit on a positive note, while efficiently managing the flow of lanes and equipment.

You will handle cash and electronic payments, answer inquiries, and help guests select shoes, with flexibility to work evenings, weekends, and holidays. This role emphasizes strong interpersonal skills and teamwork in a fast-paced environment.

Formación

• Excellent interpersonal and communication skills.
• Familiar with cash handling and POS systems.
• Flexible to work varying shifts, including evenings, weekends, and holidays.
• Excellent time management and the ability to prioritize tasks.

Responsabilidades

• Greeting, welcoming, and directing guests with Spirit.
• Manage the scheduling of bowling lanes and equipment.
• Educate guests on lane availability, pricing, and promotions.
• Handle cash and electronic payments.
• Answer customer inquiries via phone, email, or in-person.
• Promote teamwork and assist co-workers.

Conocimientos

Interpersonal skills

Cash handling

POS systems

Customer service

Herramientas

Point-of-Sale systems

Descripción del empleo

Triple Shift Entertainment in Minnesota seeks a Front Desk Attendant to greet guests and start their visit on a positive note, while efficiently managing the flow of lanes and equipment.

You will handle cash and electronic payments, answer inquiries, and help guests select shoes, with flexibility to work evenings, weekends, and holidays. This role emphasizes strong interpersonal skills and teamwork in a fast-paced environment.