Venue F&B Operations Supervisor (Guest Experience)

Grand Casino Mille Lacs; Onamia (MN); On-site; USD 60,000 - 75,000; Full time

Job summary

Grand Casino Mille Lacs is seeking a seasoned Food & Beverage Operations supervisor to lead guest service excellence in a high-volume venue. You will manage a team, uphold safety and liquor regulations, and drive cost-effective operations while maintaining Grand Casino’s service standards.

Ideal candidates bring 3+ years in F&B operations with supervisory experience, plus 1 year of alcohol service (wine/bartending). Serv-Safe cert is preferred and required within a year.

Qualifications

• Three years progressive Food & Beverage Operations experience with two years supervisory/managerial experience.
• One year alcohol service experience including wine; bartending preferred.
• Serv-Safe certification preferred and required within one year of placement.
• Alcohol Awareness Certification to be completed within 2 months of employment.

Responsibilities

• Enforce performance standards and procedures aligned with Grand Casino’s mission.
• Ensure compliance with health, liquor, safety regulations and applicable laws.
• Train Associates and ensure staff compliance with guest service standards.
• Handle liquor control and venue ordering; manage cash handling procedures.
• Oversee venue operations to deliver excellent guest satisfaction and cost control.

Skills

Food & Beverage Ops

Supervisory/Managerial

Alcohol Service

Serv-Safe Cert

Alcohol Awareness Cert

Job description

Grand Casino Mille Lacs is seeking a seasoned Food & Beverage Operations supervisor to lead guest service excellence in a high-volume venue. You will manage a team, uphold safety and liquor regulations, and drive cost-effective operations while maintaining Grand Casino’s service standards.

Ideal candidates bring 3+ years in F&B operations with supervisory experience, plus 1 year of alcohol service (wine/bartending). Serv-Safe cert is preferred and required within a year.